Helping you every step of the way.

Real people, helping global healthcare professionals to positively impact patient care with Mirada software.

OUR COMMITMENT TO YOU

We believe supporting continuous improvement ultimately leads to better outcomes for patients. Our Customer Success team is passionate about building deep relationships that connect you with our world-class team of technicians, clinical experts and our constantly growing community of users. From evaluating your needs, through in clinic deployment to your ongoing optimization, we are with you every step of the way.

Accelerating the delivery of your solutions

Community Engagement

Now part of a growing community of Mirada users, you and your teams will be invited to participate in our annual program of user events and community engagement programs; sharing the latest best practice and insights from some of the world’s most advanced clinics.

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Clinical Onboarding

With your solution set up and running, our international consulting team will work with your teams to conduct a Clinical Requirements Capture. From this they will design your bespoke clinical pathway implementation, configuring your Mirada setup to your specific clinical requirements.

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Evaluation

Before you commit to Mirada, we will engage with you to assess your exact needs and through our review process give you a clear, unambiguous perspective of the results you should expect from our software.

Technical Installation

Once you are ready to go, our global team of technical experts will engage with your teams to understand your technical requirements and facilitate a smooth and rapid installation of your Mirada solution.

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On-going Support

Live in your clinic and fully optimized, you now have full access to Mirada’s growing library of technical and clinical insight and support documentation. Our team will continue to engage with you to conduct periodic reviews and upgrades of your Mirada solution.